1. Hello
  2. Introduction
  3. Electronic mail
    1. Why is e-mail so popular?
    2. Good e-mail
  4. Discussions on the Internet
    1. Asynchronous communications
      1. Mailing lists
        1. How I use e-mail
        2. My mailing lists
      2. Discussion groups
      3. Web based discussions
    2. Synchronous communications
      1. Real time chat (IRC)
      2. Web based chat
      3. Muds
      4. Video and audio conferencing
      5. Internet phone
  5. What else can you do?
    1. Communities of choice
    2. Drawing on the knowledge of experts - FAQs.
  6. What will they think of next?
    1. Collaborative work practices

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